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Simera is hiring a
Marketing Customer Associate AR

himalayas.app

Role

: Customer

Location

: United States
3 months ago
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Summary:

We are seeking a talented and experienced Marketing Customer Specialist to join our remote team. The ideal candidate is passionate about providing exceptional customer service, possesses a strong background in content marketing, and is adept at creating engaging online content. Competitive salary offered: $1,500 per month, commensurate with experience and qualifications.

Key Responsibilities
  • Respond promptly to customer inquiries via email, ensuring thoughtful and personalized answers (45-50 emails/day).
  • Address negative comments, questions, and reviews on social media channels and app stores.
  • Collaborate with sleep coaches, product, and engineering teams to report bugs, crashes, product, and engineering teams to report bugs, crashes, user feedback, and suggest improvements.
  • Work closely with the marketing team to lead and assist in various projects.
  • Generate SEO blog content.
  • Draft and send marketing blast emails.
  • Create and post content on social media channels.
  • Maintain all social media channels up to date.
  • Analytics and Reporting:
  • Utilize Google Analytics and Google Search Console to track and analyze performance.
  • Consolidate reports for marketing initiatives.

Qualifications

  • Proficiency in English language skills at either B2 or C1 level is required
  • English Resume is required
  • Minimum 1+ years in Similar roles.
  • Experience in writing SEO blog posts and managing marketing email campaigns.
  • Social media management experience for businesses (Instagram, Facebook, YouTube, etc.).s.
  • Proficient in using Google Analytics and Google Search Console.
  • Exceptional communication skills (written and verbal).
  • Knowledge of insomnia and sleep-related issues.
  • Eye for design/brand and storytelling.
  • Positive, driven, adaptable, proactive, and result-oriented.
  • Strong prioritization and organizational skills.
  • Ability to work independently in a remote environment.
  • Growth and ownership mindset.

Originally posted on Himalayas

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