Company Description
Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blastsâall in one place. Instead of charging a traditional SaaS subscription fee, Givebutter is completely free to use with a 100% transparent tip-or-fee model.
Givebutter has been certified as a Great Place to Work® in 2021, 2022, and 2023, and is the #1 rated nonprofit software company on G2 across multiple categories.
Our mission is to empower the changemaker in all of us. We believe giving should be fun, so youâll want to do it again, and we also believe that work should be fun, so that youâll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter placeâand have fun along the way.
Role Description
The Givebutter Customer Success team is looking for an outstanding relationship-builder with a combination of fundraising expertise and technical aptitude who can leverage every resource available to our customers to steward them to fundraising success. As a member of our growing team, you will have the opportunity to support the fundraising efforts of our highest-raising nonprofit and enterprise customers.
The Success Managerâs role is to own customer relationships at every point in their customer journey, maintaining and growing revenue while delivering a high level of value to our customers. Working regularly with cross-functional internal teams (including Sales, Support, and Product, Design, & Engineering) to surface customer feedback and improve the entire customer experience.
\nBenefits
Remote Work: Work from anywhere in the United States.
Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.
Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.
401k: We offer access to a retirement planning account for all employees.
Vacation and Holiday: Take up to 15 days of paid vacation time per year plus additional days per year with the company. We also take off all 10+ Federal Holidays and provide 2 floating holidays.
Parental Leave: We offer 12 weeks paid parental leave for both primary and secondary caregivers.
Home Office Stipend: Upgrade your home office with company-sponsored expenses including high-quality laptops, monitors, and modern technology.
Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.
Professional Development: We offer learning and development reimbursement opportunities.
Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.
A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team - so to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!
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